Privacy policy

Processing personal data

TOPdesk processes all personal data that we gather or receive from you with the utmost care and confidentiality. This data is processed in accordance with the relevant local and federal laws.

TOPdesk gathers data in several ways: information you submit to our site and information gathered by Google Adwords and Google Analytics.

Submitted to the website

We save data entered on our website.

Gathered by Google Analytics

We use Google Analytics to track how visitors use our website. The information gathered, such as your computer’s IP address, is transferred to Google, who saves it on servers such as those in the United States. Google may make this data available to third parties either due to legal obligations or to process the data. We cannot control this.

Gathered by Google Adwords

Google Adwords lets us gather statistical data relating to our ad campaigns at Google. The goal is to determine how many ad clicks convert to requesting more information, such as a trial, white paper or information package. We only use the data gathered by Google Adwords for statistical analysis; we will never use this data to focus on a specific person.

What do we do with your data?

Your personal information is processed by us and used to maintain existing relations and add to our customer base. By placing a request on our website, you are granting us permission to contact you for commercial purposes.

Inspection, correction and opting out

TOPdesk customers can file a written request to inspect their saved personal data. If any saved personal data is incorrect, you can file a written request to have the data adjusted. You can also inform us in writing if you no longer wish to be contacted by TOPdesk. Our address is:

TOPdesk UK limited
61 Southwark Street
London SE1 0HL
United Kingdom

Adjusting the privacy policy

We reserve the right to adjust this privacy policy. Changes will be published on the website.

Version: December 2014